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Frequently Asked Questions

  1. What is the cost of this software?
    • It is only $15 per month for every mobile app user connected to your business.

    • Comes with a 30-day free trial.

    • You can cancel at any time.

    • We never share your information.

  2. I can’t log into my dashboard account; it says error?
    • You can only log into your dashboard with your original administrator credentials.

    • You can’t log into the admin dashboard with your app credentials unless the church adds you as an admin.

    • Please make sure your credentials are spelled correct: Email and Password.

  3. How do I change my password?
    • Click change password from the app or admin dashboard. Note: You can’t change the dashboard password from the app, neither can you change app passwords from the dashboard. Click reset password if you can’t remember it; it will always be sent to the email used during sign up.

  4. Do I need to create a dashboard account and an app account?
    • Yes: your first step is your business dashboard.

    • Second step: Your team will need to download the mobile app and create their own accounts, then link up with your business while logging in.

  5. Why do the territories change color?
    • When your team checks into a territory, it goes from green to yellow, and once they checkout, it then turns red. This is just a visual to allow other app users to see what has been done and what needs to be done.

  6. How do you change these territories back to green?
    • Go into your business dashboard and click map list, then click the colored slider next to the street. To bulk open territories back to green, click the box at the top of the territory list, then click open.

  7. Can I add an administrator to the dashboard?
    • Yes: Go into your team members block on the home screen; here you will see all the app users connected to your Business. Find the member and select admin to the right; this will allow them to access the dashboard with their app credentials and manage the outreach.

  8. How many admins can you add and What does adding an admin do?
    • You can add as many app users as admin as you want; this allows them to see all the contacts of your Business in their app and allows them access to the dashboard with their credentials.

  9. Can numerous app users log into the same Territory?
    • Yes: the Territory will turn yellow, but other app users can log into the same Territory. This allows for teaming up or partners doing the same Territory and adding data.

  10. Can I share a Territory with the app users?
    • Yes: you can go into Territory list and click the share icon then select the person, and they will be notified of the Territory appointment.

  11. What data can an app user save to a Territory?
    • They can add "do not knock," "no one home," "contact," or "special notes with a picture."

  12. Can I save contact on the app and dashboard?
    • Yes: on the app once checked into your Territory, you can click any house. On the dashboard, just go into contacts then click “add new.”

  13. Can I share a contact with the app users?
    • Yes: you can share a contact from your dashboard or app by clicking the share button. The administrator can see who the contacts are shared with and whether they were followed up with.

  14. Are my contacts visible by everyone?
    • No: only the admin dashboard and people you shared them with can see your contact.

  15. How do I cancel my subscription?
    • Go into your account and click on profile, then cancel subscription.

  16. Can I upload my existing contacts onto Sales Liger?
  17. Can I print out mailing labels from Sales Liger?
    • Yes

  18. Can I export contacts from Sales Liger?
    • Yes

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